Privacy Policy

Last updated: January 15, 2025

Eking Sarl, publisher of the AgentsIA.ma site, is committed to respecting the confidentiality of your personal data. This policy explains how we collect, use, and protect your information.

1. Data collected

We collect the following data when you use our site or services: • Contact information: name, first name, email, phone number • Professional information: company, position, sector of activity • Navigation data: IP address, browser type, pages visited • Communication data: messages, quote requests, questions

2. Purpose of processing

Your data is used for: • Responding to your requests and providing our services • Managing your customer relationship and tracking your projects • Sending you commercial communications (with your consent) • Improving our services and user experience • Complying with our legal and regulatory obligations

3. Legal basis

The processing of your data is based on: • Your explicit consent • The execution of a contract or pre-contractual • Compliance with legal obligations • Our legitimate interests (service improvement, security)

4. Data recipients

Your data may be shared with: • Our employees and collaborators in the context of their functions • Our technical service providers (hosting, maintenance) • Competent authorities in case of legal obligation We do not sell your data to third parties.

5. Data retention period

Your data is kept as long as necessary for: • Providing our services • Complying with our legal obligations (accounting, taxation) • Defending our rights in case of dispute Prospecting data is kept for a maximum of 3 years after the last contact.

6. Your rights

In accordance with Law 09-08, you have the following rights: • Right of access: know the data concerning you • Right of rectification: correct inaccurate data • Right to erasure: request the deletion of your data • Right to restriction: restrict the processing of your data • Right to object: object to processing for legitimate reason • Right to data portability: recover your data in a structured format

7. Data security

We implement appropriate technical and organizational measures to protect your data: • Encryption of sensitive data • Strict access control • Regular backups • Regular updating of our security systems

8. Cookies

Our site uses cookies to: • Analyze traffic and improve user experience • Remember your preferences • Ensure the proper functioning of the site You can configure your browser to refuse or manage cookies.

9. International transfers

Your data is hosted in Morocco. Any international data transfer will only be made with appropriate guarantees in accordance with Moroccan legislation.

10. Contact and complaints

To exercise your rights or ask questions about this policy, contact us at: Email: info@agentsia.ma Phone: +212 7 65 48 05 96 In case of complaint, you have the right to contact the CNDP (National Commission for Control of Personal Data Protection).